Here is the fully integrated Terms of Service.
I have taken your specific Refund, Chargeback, and Enforcement Policy and structurally integrated it into Sections 7, 8, and 9. This ensures strict compliance with your provided text while maintaining the necessary context for TPay regarding carrier billing and MoR status.
TERMS OF SERVICE & COMMERCIAL AGREEMENT
Nortix Launcher, Marketplace & Server Discovery
Last updated: 2026-01-27
1. Introduction & Scope
Welcome to Nortix (“Nortix”, “we”, “us”, “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”) and Nortix regarding your use of the Nortix desktop launcher, website, marketplace, and related services (collectively, the “Services”).
By installing the launcher, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Eligibility & Age Requirements
2.1 Minimum Age
You must be at least 13 years of age to access or use the Services. If you are under 13, you are strictly prohibited from using the Service.
2.2 Purchasing Eligibility
To make purchases on the Nortix Marketplace (including "Seeds" or Partner Products), you must be either:
- The age of majority in your jurisdiction of residence; or
- Using the Services with the explicit consent and supervision of a parent or legal guardian.
3. Account Registration & Security
3.1 Account Creation
Access to certain features requires an account. You agree to provide accurate, current, and complete information during the registration process.
3.2 Credentials & Security
You are solely responsible for maintaining the confidentiality of your login credentials. You accept responsibility for all activities, financial or otherwise, that occur under your account.
4. Merchant of Record & Payment Terms
Nortix acts as the Merchant of Record (MoR) for transactions conducted within the Services, unless explicitly stated otherwise at checkout.
4.1 Payment Methods
We accept various payment methods, including credit cards, debit cards, digital wallets, and Direct Carrier Billing (DCB) via partners such as TPay.
4.2 Authorization
By initiating a transaction, you authorize Nortix (and our designated payment processors) to charge the full amount to your chosen payment method.
4.3 Carrier Billing Warning
If you choose to pay via mobile carrier billing (e.g., via TPay), charges will appear on your mobile phone bill. Note: While our Refund Policy (Section 7) outlines your legal rights, please be aware that Carrier Billing networks often have technical limitations that make transaction reversals difficult.
5. "Seeds" Virtual Currency System
Nortix operates a proprietary, closed-loop virtual currency system known as "Seeds."
5.1 Nature of Seeds
"Seeds" are not a personal property right or real-world currency. They represent a limited, non-exclusive, non-transferable, revocable license to access designated digital features.
5.2 Acquisition & Usage
- Unified Balance: Seeds purchased with money and Seeds earned via gameplay are stored in a single wallet.
- No Transfers: You may not sell, trade, or transfer Seeds to other users.
- No Withdrawals: Seeds cannot be redeemed for cash.
5.3 Refunds on Seeds
Refunds for Seed purchases are governed strictly by the Refund Policy in Section 7. Specifically, if you have used any portion of a Seed pack, the remaining balance is non-refundable (see Section 7.6).
6. Digital Delivery Policy
Delivery is deemed complete the moment the content is provisioned to your account or the "Seeds" are credited to your balance. In rare cases of technical delays, delivery may take up to 24 hours.
7. Refund Policy
This section applies to all digital items, credits ("Seeds"), services, and marketplace products purchased by consumers (B2C) on the platform where Nortix acts as the Merchant of Record.
7.1 Right of Withdrawal
Consumers may withdraw from a purchase within 14 days of the transaction unless delivery of digital content has begun with the consumer’s explicit consent and acknowledgment of the loss of the right of withdrawal.
7.2 Unclaimed Items
Digital items that have not been claimed, accessed, downloaded, activated, or otherwise delivered are eligible for a full refund if requested within 14 days of purchase.
7.3 Claimed or Used Items
Once delivery has begun, a digital item is considered claimed. Claimed or used items, including spent credits/Seeds, are non-refundable.
7.4 Partial Use
If a purchase is partially used or claimed (e.g., using a portion of a "Seeds" pack), refunds apply only to the unused or unclaimed portion. The used portion is non-refundable.
7.5 Defective or Non-Conforming Content
If digital content or services are defective, unavailable, incorrectly delivered, or not as described, the platform may provide a repair, replacement, re-credit, partial refund, or full refund in accordance with applicable law.
7.6 Marketplace Products
Refund eligibility for third-party Partner Products sold via Nortix is governed exclusively by this policy, regardless of individual server owner terms or preferences.
7.7 Refund Processing
Approved refunds are issued using the original payment method and processed within 14 days of confirmation.
8. Chargebacks & Payment Disputes
8.1 No Override of Policy
Initiating a chargeback or payment dispute does not replace or override the platform’s refund process defined in Section 7.
8.2 Investigation Rights
Nortix reserves the right to investigate chargebacks, including reviewing usage logs, delivery records, IP addresses, and account activity.
8.3 Consequences of Chargebacks
If a chargeback is initiated for a claimed or used digital item, Nortix may, at its sole discretion:
- Revoke access to the related product or service.
- Deduct associated digital items or "Seeds" credits from the account (potentially resulting in a negative balance).
- Suspend withdrawals, payouts, or account balances.
- Temporarily or permanently suspend the user account.
8.4 Fraudulent Disputes
Chargebacks deemed abusive, "friendly fraud," or inconsistent with platform delivery records may result in immediate account termination.
9. Enforcement & Account Actions
9.1 Content Revocation
Nortix may revoke, disable, or remove any digital product, credit, or service from a user’s account in connection with a refund, chargeback, fraud investigation, or policy violation.
9.2 Account Suspension
We reserve the right to suspend or terminate accounts for:
- Abuse of refund rights.
- Excessive chargebacks.
- Suspected fraud or money laundering.
- Violation of platform policies.
9.3 Payment Restrictions
We may suspend or restrict payments, payouts, credits, or balances during investigations or enforcement actions.
9.4 Final Authority
All determinations regarding refunds, chargebacks, enforcement actions, and account status are made at Nortix’ sole discretion, subject to applicable law.
10. Third-Party Partner Products
10.1 Role of Nortix
We sell "Partner Products" (ranks, items, keys) for use on third-party servers. While we process the payment as the Merchant of Record, the fulfillment (the actual in-game use of the item) relies on the Partner Server.
10.2 Risk of Server Closure
You acknowledge that third-party servers are operated by independent entities. Nortix is not liable if a Partner Server shuts down, resets, or bans you, rendering purchased Partner Products unusable.
11. Disclaimer of Warranties
THE SERVICE AND ALL MATERIALS ARE PROVIDED "AS IS". Nortix DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, Nortix SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. Nortix' AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO Nortix IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Nortix from any claims arising out of your violation of these Terms or your use of the Service.
14. Privacy & Data Protection
We process personal data, including payment information, in accordance with our Privacy Policy. We adhere to PCI-DSS standards.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Country]. Any dispute shall be settled by the competent courts of [Insert City/Jurisdiction].
16. Sanctions & Anti-Fraud
You represent that you are not located in a country subject to government embargo or listed on any prohibited parties list. We utilize automated systems to detect fraud and may require identity verification (KYC) for suspicious transactions.
17. Contact & Corporate Information
For legal notices, support, and billing inquiries:
- Email: support@Nortix.net
- Legal Entity Name: [Insert Your Legal Company Name]
- Physical Address: [Insert Full Physical Street Address]
- Tax/Registration ID: [Insert Tax ID]